Human Resource Manager

Job Summary

We are looking for a professional Human Resource Manager to oversee recruitment, staff development, and HR administration at Wells Royale Hotel. The ideal candidate will promote a productive work environment, ensure policy compliance, and support departmental performance. Strong communication and HR leadership skills are essential.

Job Responsibilities

Recruitment & Talent Acquisition

1. Lead the full recruitment cycle: job design, posting, screening, interviewing, selection, and onboarding.
2. Develop recruitment strategies to attract skilled hospitality professionals.
3. Maintain an updated talent pool and succession planning structure for key roles.

HR Leadership & Strategy

1. Develop and implement HR policies that support the hotel’s strategic goals.
2. Advise management on HR standards, industry trends, and workforce planning.
3. Ensure the HR department operates efficiently and delivers high-quality support across all units.

Employee Relations & Welfare

1. Foster a positive, professional, and productive work environment.
2. Manage staff grievances, conflict resolution, and disciplinary procedures in a fair and timely manner.
3. Oversee employee welfare, engagement programs, and workplace culture initiatives.

Performance Management

1. Lead the performance appraisal system; ensure KPIs, evaluations, and reviews are executed properly.
2. Coach department heads on performance improvement and staff development.
3. Identify high-performing staff and create growth pathways.

Training & Development

1. Assess training needs across departments and coordinate relevant programs.
2. Organize workshops, onboarding programs, and continuous staff development initiatives.
3. Track training impact and ensure employees meet hospitality standards.

HR Administration & Compliance

1. Maintain accurate and confidential employee records and HR documentation.
2. Ensure compliance with Nigerian labour laws and hotel HR standards.
3. Oversee onboarding, confirmation, promotions, disciplinary actions, and exit procedures.
4. Prepare HR analytics and reports for management decision-making.

Compensation, Payroll & Attendance Oversight

1. Validate payroll inputs and collaborate with Accounts for accurate monthly payroll.
2. Oversee attendance management, leave administration, scheduling and manpower planning.
3. Review compensation structures to promote fairness and competitiveness.

Health, Safety & Workplace Compliance

1. Support implementation of workplace safety standards and staff wellness initiatives.
2. Ensure the hotel complies with all HR, safety, and labour regulations.

Requirements

Education

1. BSc or HND in Human Resources Management, Business Administration, or related field.
2. Professional HR certification (CIPM, SHRM, HRCI, etc.) is a strong advantage.

Experience

1. 4–7 years HR experience, with at least 2 years in a supervisory or managerial role.
2. Prior HR experience in a hotel or hospitality environment is highly preferred.
3. Strong knowledge of Nigerian labor laws, HR best practices, and hotel staffing structures.

Skills

1. Excellent leadership, communication, and interpersonal skills.
2. Strong conflict management and problem-solving abilities.
3. High emotional intelligence and confidentiality.
4. Proficiency in Microsoft Office and HR management software.
5. Ability to manage multiple priorities and work under pressure.